Atlassian Certification Process
A few months ago Polontech team became Atlassian Certified. We’d like to share your experience and help those who is planning to pass these exams. If you are also in a need of Atlassian trainings, please contact us.READ THIS POST
Atlassian Certification. Why get certified and what are the options?
Polontech experts have successfully got Atlassian Certification. It must be said that it wasn’t a piece of cake. But in Polontech we love challenges, hold ourselves to high standards and take pride in what we do every day.READ THIS POST
Jira Service Desk vs ServiceNow. Do they operate the same ITIL processes?
In our previous article the advantages and disadvantages of JIRA Service Desk and ServiceNow solutions were discussed. Both solutions are focused around ITIL but the important question is “Do they operate the same ITIL Processes?”.READ THIS POST
Review of the VIII All-Russian Conference “Digital ITSM – 2017”
ITSM approaches and practices. Review of the VIII All-Russian Conference “Digital ITSM – 2017” from the speaker Aleks YeninREAD THIS POST
Our JIRA add-on for quick issue creation
We present our new add-on plugin "Focus on Issue Right After Creation" for JIRA Server 7.0.0 – 7.4.4. It's just a great plugin for quick issue creation. We really hope you will like it.READ THIS POST
Highlights from the Atlassian Summit US 2017
Be the first to learn about Atlassian's latest and greatest advancements for the tools you can't live without. Discover how you can unleash the power of your team's potential with our live blog from the Atlassian Summit 2017 in San Jose.READ THIS POST
JIRA Service Desk vs ServiceNow: What to choose for ticketing automation?
We’re glad to provide you with a complete overview of the best Task Management Software to support your business processes. See why IT and service teams love JIRA Service Desk and ServiceNow.
Limiting resolution field options per Workflow in JIRA: Step-by-Step Guide
How to limit resolution options in JIRA? We've gathered some tips that we use when working on our projects.
Highlights from the 2017 Atlassian Summit, Barcelona
Atlassian's global user summit was held in Europe for the first time and many of the features introduced focused on improving the experience for European customers. The biggest highlights were the introduction of a broad-based cooperation product Trello, a model of prioritization across Cloud, Server and Data Centers and Atlassian’s new design of Cloud products.READ THIS POST
Atlassian + Trello = Winning Combination
This week Atlassian made an announcement that new Atlassian Power-Ups for Trellp available for Atlassian cloud products: JIRA Software, Confluence, and Bitbucket, as well as an improved HipChat integration. And this is just the beginning with more new awesome Trello features to come!