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ServiceNow and Jira Integration 2020

Alex Kisliak
Posted by Alex Kisliak
March 30, 2020

If you’re looking for ITIL-certified project management and ticket tracking solutions, frankly speaking, you’ll end with Jira and ServiceNow. We analyzed the market, shortlisted and compared the tools to tell you these are the best two solutions for their purposes. Still, each has its peculiarities and distinctive features, making them no substitute for each other. 

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All about Agile frameworks: Scrum vs Kanban

Alex Kisliak
Posted by Alex Kisliak
February 3, 2020

Everyone working in IT will have heard about Agile,  Scrum and Kanban. Now almost every company wants to be agile, as there are so many agile methodologies and frameworks which can benefit a business. Having options to choose from is great, but how do you know which is the right solution for you? To make […]

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DevOps + ITIL, or how to boost service delivery

Alex Kisliak
Posted by Alex Kisliak
December 11, 2019

Someone thinks that ITIL is an old school thing. Still, many big corporations are on the velvet after implementing its best practices. At the same time, the philosophy of DevOps is another trend that is captivating more and more companies. Why then we can’t combine ITIL with DevOps?

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