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About us

Polontech

We are a transparent team with 15 years experience customizing workflows and improving productivity using Atlassian tools, Agile and ITSM frameworks.

And yes, we love what we do.

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Nice to meet You

Alex Hill

CEO and Principal Сonsultant

Atlassian Expert since 2008 | ICT Service and Operations Manager, ITSM Consultant | Contracted by CompanBies from Fortune 500.

Alex Czesny

Atlassian Experts Team Lead

Atlassian Expert since 2012 | Contracted by Salesforce, Dell, many others

Victoria Shpak

Bysiness Analyst

Working with Atlassian since 2016 | Very strong on keeping projects on track and within the budget

 

and our Teams in Poland and Georgia

Our Story

We started optimizing workflows back in 2005 as enthusiasts. Nobody in complex IT departments had heard of  Jira and ITSM so we had to pioneer through the red tape and misunderstanding. The business has evolved since then. It needs new solutions like air to breathe – keeping costs down, increasing efficiency to win the competition. We also have evolved. But our team is still that versatile group of enthusiasts with our hearts beating about agility, innovations and logic. Now we are delighted to share the experience of the past decade with your business and help it flourish.

We started optimizing workflows back in 2005 as enthusiasts. Nobody in complex IT departments had heard of  Jira and ITSM so we had to pioneer through the red tape and misunderstanding. The business has evolved since then. It needs new solutions like air to breathe – keeping costs down, increasing efficiency to win the competition. We also have evolved. But our team is still that versatile group of enthusiasts with our hearts beating about agility, innovations and logic. Now we are delighted to share the experience of the past decade with your business and help it flourish.

Our Company Values

Commitment – our word is over the circumstances

Agility – adjust to the business natural development process

Over deliver – deliver more value than our clients expect

Transparency – openness with clients, easy communication with the team. We listen before we advise

Learn more

We had the honor of helping many small and large businesses sidestep their routine track and align their Agile processes.

10
Years as an
Atlassian experts and Concultants
50
Customized
Atlassian add-
ons, plugins
and extensions
developed
250
Projects
successfully
developed
100,000
Consulting
hours
delivered
on T&M
model

How did we get here(our history)?

Short
Long

Short

How we met your business?
(Now playing: The Walkmen – Heaven)
Hey, guys, did we ever tell how we met you? It took us ten years, maybe eleven (this series doesn’t have a finale, yet). We will not lie – for these ten years, we were in numerous relationships with companies big and small. With some, we were for days, with others – for years. We were throwing our hearts into it. Even more, we were throwing the best solutions, frameworks, professionals into the relationships.

All these relationships made us who we are – a perfect match for business process automation on Atlassian, Agile, and ITSM. Is it time to meet, or shall we wait for another season?

Long

2009 – 2012. Stop working 9 to 5. Start 24/7!

The team of talented developers quit their comfy offices and positions to start something on their own. Polontech started as a custom software developer for mobile apps, web platforms, and Java solutions. We were providing custom solutions for about 30 companies annually and acquired our first big projects for Jira and ITIL. These years, MTS – the largest telecom in the Eastern Europe and Asia – started with ITIL-led Service Desk by our experts.

2013-2014. Two years’ intensive course

The focus on complex implementations and in-depth consulting for business process improvement boosted our expertise. At the same time, our clients among world-leading companies established the highest service standards which we adhere to so far. ITSM, ITIL, Agile, and Atlassian consulting became an increasingly important area.

2015 – 2016. Focus on ITSM, Agile, Atlassian

Specialists in everything are specialists in nothing, we thought and conveyed all development projects to a separate organization. Since then, we focused purely on ITSM, Agile, and Atlassian implementations, consulting, and deep optimizations. The two years gave us a major leap as the international business automation experts.

2017 – 2020. Experts worldwide

Succeeding in large consulting projects, we are not only implementing knowledge, but also sharing it in the conferences worldwide and giving free consultations for BPA, Agile, ITSM, and Atlassian. Large corporations to startups – we don’t care about the size but seek out nearly impossible tasks.

Today
You addressed us with a task that you thought was impossible. Together we brought your company and the whole industry to the next level.

Technology is what in the box

We merge technology and business analysis to think outside the box. And here’s the result.

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