JIRA Vs YouTrack: What’s Best for You?
IT teams have encountered a great choice of products for bug tracking and product management. As a great choice is obviously a great thing, it is only natural to seek some guidance in understanding what would work best for the team in question.READ THIS POST
5-step Guide for Building an Agile Remote Team
Is it possible to manage an agile team while a part or even all the members are scattered all over the world? We think there is a way or two.READ THIS POST
Post-SITS 2016 Review #3: Guerilla Marketing Your Service Desk
We've heard a lot about the change resistance in ITIL, but maybe this resistance can be easily overcome with smart marketing moves.
Setting up a service desk is easy.
Post-SITS 2016 Review #2: Why DevOps Needs Managers to Be Successful
What does a manager have to do daily, weekly and monthly to ensure that the principles of DevOps land and stick at an organization? After this session, you can help yourself become a leader who creates the right attitude, behavior, and culture using simple visual techniques and fun KPIs.READ THIS POST
Best ITSM Software
As a certified ITSM/ITIL expert, Polontech offers its overview of the most popular ITSM softwareREAD THIS POST
Post- SITS 2016 Review #1: From Chaos to Consolidation at the University of Oxford
Post-SITS 2016 Review on Ian Teasdale's speach at the seminar on how Oxford has managed to move to the unified and efficient service desk by implementing best practices.READ THIS POST
Running a Remote Team: Tips & Tricks
As Atlassian partners and fans of agile methodology, we really value teamwork and are trying to make sure every team member is equally involved into the working process as well as a general atmosphere of working at Polontech.READ THIS POST
Latest Trends in ITSM Solutions
Polontech LLC team has prepared our own list of trends that ITSM professionals might want to keep in mind for the year ahead.READ THIS POST
Top 5 of the Most Popular Add-Ons for JIRA & Confluence
The choice of add-ons for Jira is merely endless. There are over 2000 plugins in the Atlassian marketplace. We are constantly creating business processes optimization solutions based on Atlassian tools in Polontech LLC, that is why we are proposing our insight on the most popular add-ons for Jira and ConfluenceREAD THIS POST