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What's the difference between JIRA and YouTrack
Julia Levcovets Posted by Julia Levcovets Oct 7, 2016

JIRA Vs YouTrack: What’s Best for You?

IT teams have encountered a great choice of products for bug tracking and product management. As a great choice is obviously a great thing, it is only natural to seek some guidance in understanding what would work best for the team in question.

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Guide on how to build a remote Agile team
Julia Levcovets Posted by Julia Levcovets Aug 26, 2016

5-step Guide for Building an Agile Remote Team

Is it possible to manage an agile team while a part or even all the members are scattered all over the world? We think there is a way or two.

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Service Desk Marketing
Aleks Yenin Posted by Aleks Yenin Jul 6, 2016

Post-SITS 2016 Review #3: Guerilla Marketing Your Service Desk

We've heard a lot about the change resistance in ITIL, but maybe this resistance can be easily overcome with smart marketing moves.
Setting up a service desk is easy.

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Find out how  close you are to truly being DevOps
Aleks Yenin Posted by Aleks Yenin

How DevOps Are You?

DevOps in action according to 2016 State of DevOps report

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DevOps and Leadership
Aleks Yenin Posted by Aleks Yenin Jul 1, 2016

Post-SITS 2016 Review #2: Why DevOps Needs Managers to Be Successful

What does a manager have to do daily, weekly and monthly to ensure that the principles of DevOps land and stick at an organization? After this session, you can  help yourself become a leader who creates the right attitude, behavior, and culture using simple visual techniques and fun KPIs.

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The overview of the most popular software used in ITSM/ITIL
Aleks Yenin Posted by Aleks Yenin Jun 17, 2016

Best ITSM Software

As a certified ITSM/ITIL expert, Polontech offers its overview of the most popular ITSM software

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ITSM at Oxford University
Aleks Yenin Posted by Aleks Yenin Jun 15, 2016

Post- SITS 2016 Review #1: From Chaos to Consolidation at the University of Oxford

Post-SITS 2016 Review on Ian Teasdale's speach at the seminar on how Oxford has managed to move to the unified and efficient service desk by implementing best practices.

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Tips and Tricks on Running a Remote Team
Aleks Yenin Posted by Aleks Yenin May 30, 2016

Running a Remote Team: Tips & Tricks

As Atlassian partners and fans of agile methodology, we really value teamwork and are trying to make sure every team member is equally involved into the working process as well as a general atmosphere of working at Polontech.

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Overview of the latest trends in ITSM
Aleks Yenin Posted by Aleks Yenin Apr 8, 2016

Latest Trends in ITSM Solutions

Polontech LLC team has prepared our own list of trends that ITSM professionals might want to keep in mind for the year ahead.

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Best Add-ons for JIRA & Confluence
Aleks Yenin Posted by Aleks Yenin Mar 28, 2016

Top 5 of the Most Popular Add-Ons for JIRA & Confluence

The choice of add-ons for Jira is merely endless. There are over 2000 plugins in the Atlassian marketplace. We are constantly creating business processes optimization solutions based on Atlassian tools in Polontech LLC, that is why we are proposing our insight on the most popular add-ons for Jira and Confluence

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