Challenge Locando came to us with an interesting challenge that faces almost any translation agency. There’s a lot to track and manage as they sometimes direct the translation to external sources and sometimes the internal translators can tackle the task. One project can comprise of several languages with different kind of assignees, thus with different […]
We cannot thank Polontech team enough for the service they’ve provided for us for a long time. It has been a pleasure working with them. Their services helped us grow and become much more efficient. We hope there will be a chance to work together in the future.
Three take aways: How to get customers excited about a new service desk Creative ways to market a service desk Learn the right way to react to customer feedback Service desk is a product. So you’d better start treating it like one. Preparation for the release and preliminary market research is of vital importance for any product […]
We were very happy with the team’s work and we will not hesitate to recommend Polontech in the future. Our organization continues to use Confluence widely in other projects and it is good to know where we can go when we need someone to help us.
We significantly improved our productivity and customer services, reached the order accuracy and cut our inventory related mistakes by integrating our Ecommerce platform with JIRA Warehouse AutoMate Plugin. It took less than a week to automate our warehouse and became a competitive advantage of our business.
Three takes aways: – Become a leader to that encourages collaboration – Create the right attitude to help teams to do things right first time – Learn how to communicate in a fun and productive manner DevOps provides companies with the possibility to get the idea to the market faster The highlights of 2015 State […]
Kanban is a model of continuous improvement. That is why project priorities can be changed in real time depending on what takes priority at a given moment. You can also add requirements and be very flexible in case your client changes his mind about something. Kanban is frequently used for bug fixes and support as with these […]
Here are the main benefits of JIRA and Confluence integration, that allows you to: – create and edit pages quickly and easily; – stay in the loop on other projects and any information you’re interested in; – attach documents and follow discussions of your team; – create any number of workspaces and logically organize the […]
JIRA Service Desk Simple explanation – it’s the most valuable Atlassian extension because it’s an extra instrument to give your clients the most qualified support. It has been launched last year and by now it has become the most popular add-on for JIRA. Salesforce plugin This add-on supports Salesforce, SugarCRM and Microsoft Dynamics CRM. Moreover, […]
Each company has its own unique approach to business process automation they implement, but there are still several fundamental principles each one of them follows (even if they can be called by different names). We personally have outlined 6 of them. Some of them are widely known and accepted, some we have outlined ourselves. USA […]