Maria Dorogokupez Posted by Maria Dorogokupez May 9, 2018

Change Management in ITSM

IT is a highly volatile industry for many reasons: innovations, breakthroughs, upgrades, new solutions and regulations, and so on. Even though progress is undoubtedly a positive notion, there’s one thing that clouds on the overall goodness – how to adapt to a new landscape. Change management is an integral part of ITSM and perhaps the most relevant in today’s fast-paced IT environment. The aim of Change Management is to provide balance between two contradicting objectives of ITSM: on one hand – stable, reliable services, on the other – flexible services that evolve together with business requirements. The most effective ITSM…

Maria Dorogokupez Posted by Maria Dorogokupez May 7, 2018

JIRA Custom Add-on Development

If you want your JIRA to suit your exact individual needs, be as scalable, flexible and manageable as you want it to be – then you need a JIRA custom add-on developed. Over the years Polontech has been successfully developing add-ons for server and cloud versions of JIRA. Our team of developers applies the most advanced and Atlassian-compatible technologies. For server version add-ons we use Java stack for backend and jQuery together with AUI (Atlassian User Interface) libraries for front-end development. What comes to cloud add-ons development, we implement Node.js/Java for the backend and React, Angular or jQuery framework library…

Maria Dorogokupez Posted by Maria Dorogokupez May 2, 2018

JIRA Intergations

Each core Atlassian instrument is highly functional on its own, and JIRA is not an exception. As an Agile tracking system for software deployment, it leverages an out-of-the-box Agile workflow where you can create user stories, plan, prioritize and distribute tasks, continuously receive up-to-date information on current development status and visualize your team performance data. Yet Polontech experts suggest you not to stop on separate JIRA use. JIRA is integratable with Confluence, Bitbucket, Stride and numbers of smaller Atlassian tools, as well as third-party programs. No matter what tool you need and choose – through integrating JIRA you’ll get a…