ITIL & ITSM Consulting


We help make the difference by implementing best practices

ITSM / ITIL Consulting

It is sometimes challenging to achieve IT Service Management (ITSM) standard. It can be so that you don’t even know what to do and how to achieve it. This is where you need a helping hand of a certified consulting professional.

Polontech offers a wide range of ITSM/ITIL consulting services for business of any scale and from every industry.

Having deep knowledge and extensive experience in ITIL / ITSM practices, we will advise you on the best practices in your particular case, meticulously develop the framework and carefully bring it to life in your environment.

ITSM / ITIL Consulting

Knowledge management

The best base for quality solution and decreasing the number of incidents

Request fulfilment

Quick and effective resolution of customer problems

Service Desk

Process all incoming customer information quickly and effectively

Asset management

Methodology for asset management and expenses optimization

Change management

Working algorithm for overcoming resistance and implementing innovations

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For processes that cannot be automated with the help of existing Atlassian tools,
we offer custom development of business processes optimization solutions
that will address your company's specific business needs.

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The Process

Our Projects

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