Client: Sellox (the Netherlands), a corporate info-security and customer data storage provider
Challenge: Consultation on the optimal Service Desk solution that would improve the performance of customer service.
Solution: Polontech experts proposed JIRA Service Desk and conducted a range of team onboarding and training consultations.
Hans van Griethuysen, CEO Sellox B. V.: “We faced a hard choice between numerous customer service solutions. Polontech team promptly reacted to our request, thoroughly consulted us, helped to find optimal solution and guided us through our first experiences of JIRA Service Desk”.