Today I’d like to share my hands-on experience in limiting resolution options in JIRA. It can assist, for example, in testing and QA when you finally need to choose between “black” and “white”. In fact, it’s fairly easy to limit which resolutions are available in a final workflow transition. Let’s see how it works.
Resolution in JIRA
The Resolution field in JIRA has visible options that can be used across all JIRA projects (like a general setting).
But often it can be a good idea to keep the number of statuses in your workflow as small as possible to make maintenance (and future reporting) easier. So it makes sense to limit the resolution field options for specific projects.
Let’s pretend you wish to exclude the Cannot Reproduce option from the resolution field only for a project “A“. In order to do this, you will firstly have to obtain the resolution ID that you want to exclude. Here’s how:
Note: you must be JIRA administrator to access this page.
Note: If you look at the end of the URL in the browser, you will find ID is equal to 5. We are going to use this value in later stage.
P.S. If you want to exclude several resolutions, add their IDs separated by comma (without spaces!) in Property Value field (e.g.: 5,7,11).