July 29, 2014
There are two options to handle it:
1. You should be a system administrator to modify system administrator user.
There are two different grades for administration in JIRA: administrator and system administrator. If you’ve lost control to system administrator account totally – please follow the GUIDE
2. If you re using JIRA OnDemand – you don’t have administrator privileges, so you have to contact vendor support to resolve this issue.
