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Optimize ITSM processes with Jira and Confluence

Optimize ITSM processes using Jira and Confluence

Aleks Yenin
Posted by Aleks Yenin
October 12, 2022

Every company aims to release unique and useful products or services in its niche. It’s important to be able to meet and advance competition and always be on the go to succeed. Still, not all companies survive critical moments for markets, like financial crisises and sales market shocks, unexpected 2020 lockdown, abrupt breaks in supply […]

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Custom plugin development for Jira

Expanding Jira functionality, or the power of apps

Alex Kisliak
Posted by Alex Kisliak
May 11, 2022

Jira is a project management tool that, thanks to its versatility, can be used to work in any industry. The basic version of Jira has simple functionality for managing projects at different levels using Scrum and Kanban methods. But a huge plus is that this functionality can be expanded with the help of applications, and […]

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Ticket management system. Service desk functions

What’s ticket management and how it can help your business?

Anastasia Sarana
Posted by Anastasia Sarana
May 6, 2022

In short, the ticket management system makes life easier for many companies. How exactly?   Let’s figure it out. It’s all started with ITSM ITSM (ITIL) is an IT service management concept in which the main processes are aimed not just at ensuring the smooth operation of the IT infrastructure but are more focused on […]

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Confluence Information Security

Confluence information security guide

Alex Kisliak
Posted by Alex Kisliak
September 22, 2021

Confluence is different from other knowledge management software because it’s easy to operate, while being reliable. But no one can be 100% safe from a data leak or database attack. Therefore, it is worth paying increased attention to the security of both the entire infrastructure and separate elements of your Knowledge Base. Main risk factors […]

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Digital transformation: roadmap

Digital transformation of your business: a trend or a necessity?

Anastasia Sarana
Posted by Anastasia Sarana
September 17, 2021

Digital transformation is a trend that is being followed by more and more enterprises for various reasons: rational resources allocation, improving the quality of customer service, or faster achieving business goals. Some companies go faster through all digitalization process, and for some it’s essential to go deeper into the process. What is digital transformation? Digital […]

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What to do if you have a Jira Server license?

Anastasia Sarana
Posted by Anastasia Sarana
August 25, 2021

Starting from February 2021, Atlassian has stopped selling new server licenses. And what about those who already had Jira and Confluence server products? Yes, changes are always scary, but there are three ways out of this situation: use the server license until the end of license maintenance; migrate to DataCenter; migrate to Cloud. In this […]

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Jira for HR team

Jira for HR team

Aleks Yenin
Posted by Aleks Yenin
March 3, 2021

Jira is mostly used for tracking tasks in the IT department, but non-technical teams can also benefit from it. In particular, Jira is ideal for optimization the recruitment processes and the work of the talent acquisition department. What is Jira Core – starting with the basic Jira version? Yes, it’s a basic Jira version that […]

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Trending Jira Cloud add-ons 2021

Trending Jira Cloud add-ons 2021 for better project management

Anastasia Sarana
Posted by Anastasia Sarana
January 26, 2021

We’ve been constantly working with a great number of Jira projects, and the year 2020 was not an exception. We work a lot with all sorts of Jira add-ons, and here’s a short review on some trending Jira Cloud apps on the Atlassian Marketplace that simplify managing projects and automating everyday tasks.  Custom Charts for […]

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