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Home    —    Top 10 Confluence Plugins and Add Ons in 2020

Top 10 Confluence Plugins and Add Ons in 2020

Maria Dorogokupez
Posted by Maria Dorogokupez
September 7, 2018

If you’re looking for a reliable solution at the Atlassian Marketplace, the easiest way is to check out the rating of a Confluence plugin. Yet, are those popular and well-rated Confluence plugins really that good? Here’s our top-10 of the most useful Confluence plugins in the year 2020 that are definitely worth their price. 1. draw.io […]

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JIRA Ops Tool Review

Maria Dorogokupez
Posted by Maria Dorogokupez
September 6, 2018

Jira Ops JIRA Ops tool by Atlassian is one of the most intriguing announcements of the recent Atlassian Summit in Barcelona. For all we know about JIRA Ops at the moment, it will support the whole incident management lifecycle – from the initial alert to the status “resolved”.  The tool is by default integrated with […]

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The Atlassian Journey Session. Our Impressions and Discoveries

Maria Dorogokupez
Posted by Maria Dorogokupez
September 4, 2018

Well, this morning’s Atlassian session was a real exciting one! Our team didn’t even suspect it would be so packed with announcements and new opportunities, but there they were. First and foremost, we’d like to thank all the speakers – Mike Cannon-Brookes, Scott Farquhar, Aubrey Blanche, Cameron Deatsch, Anu Bharadwaj and Otto Ruettinger – for […]

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Customer-oriented JIRA for Konvertus Publishing House

Maria Dorogokupez
Posted by Maria Dorogokupez
July 24, 2018

Company: Konvertus Background: Konvertus is a flourishing publishing house. They wanted to improve user and especially author experience by allowing customers to track the path of their writings from editorship to a printed version. Solution: Konvertus has been using JIRA for running processes for quite a long time, so basically, what they required was an another […]

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Service Desk Operation Support for the Dr. Computer

Maria Dorogokupez
Posted by Maria Dorogokupez
July 18, 2018

Client: Dr. Computer Company Background: Dr. Computer is a growing IT-company that started experiencing customer fulfillment level issues due to the sub-par Service Desk. They needed a well-thought and sophisticated customer support system. Solution: Having studied Dr. Computer’s working environment, we concluded that the problem lied in the insufficient service desk operations support (or Request […]

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Migration from Kayako to JIRA for GEC Computer Systems

Maria Dorogokupez
Posted by Maria Dorogokupez
July 10, 2018

Client: GEC Computer Systems Background: Company GEC Computer Systems had been working in Kayako for many years, but recently realized they needed a more flexible and scalable instrument for their Service Desk, so they decided to migrate to JIRA. Challenge: To migrate a huge database – 250 tables with data in CSV format and more […]

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ITSMF webinar “GDPR implementation without troubles and fines”

Maria Dorogokupez
Posted by Maria Dorogokupez
June 19, 2018

GDPR implementation has been a thoroughly discussed and well-covered event in Europe. EU companies had enough time and extensive guidelines to become GDPR compliant. Yet for their Russian colleagues this regulation was and, by and large, is still an obscurity. Such ignorance is understandable, but can not be justified, especially for global cutting-edge enterprises. So […]

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Confluence for Content Management at Polontech

Maria Dorogokupez
Posted by Maria Dorogokupez
June 15, 2018

I’m a content manager at Polontech and what I enjoy the most is the process of writing. I used to think that all I would need for my work is Microsoft Word and my muse. Yet as I was getting more and more acquainted with Atlassian instruments, I understood that Confluence provides too powerful content […]

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