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Home    —    Jira Service Desk 2.0 – Changes in Licensing Approach

Jira Service Desk 2.0 – Changes in Licensing Approach

Aleks Yenin
Posted by Aleks Yenin
September 26, 2014

That was a logical step to change licensing approach for Atlassian Jira Service Desk add-on. Polontech has a big number of customers who use JIRA as the primary project management system and Zendesk as the ticket support system. The Service Desk add-on could be a great competitor from the very beginning, but…

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Kanban and Scrum Board in Jira for All Projects

Aleks Yenin
Posted by Aleks Yenin
September 20, 2014

In Jira Agile,  Kanban and Scrum can really have access not just to one, but to all projects. When you create a board, you can create it from a project or from a JQL query: – if you are doing it from project, you can select multiple projects. -if you are setting up from a query, […]

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How to create a new project in JIRA (1)

Aleks Yenin
Posted by Aleks Yenin
September 14, 2014

The templates determine whether new schemes are used or existing ones chosen, and the last option on the list is set up to simply take the standard lot. After clicking the Add Project button the Select Project Type dialog appears and presents six types. If you chose the last one, JIRA Classic, when the project […]

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Main Keynotes of Atlassian Summit 2014

Aleks Yenin
Posted by Aleks Yenin
September 13, 2014

Atlassian Enterprise services Launch This year was a big for biggest Atlasian clients. Among Cloud and Server served product was introduced Data Center, for the largest companies. In July it was launched JIRA Data Center, next one was Confluence Data Center. During Atlassian Summit Stash Data Center appeared for review. The new HipChat With HipChat […]

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Agile all around the Microsoft Enterprise

Aleks Yenin
Posted by Aleks Yenin
September 12, 2014

Nadella says in agile development, programmers rapidly write and deliver functional code in two to four weeks, a departure from the “waterfall” method of building software over several months or years. Nadella told Bloomberg that it makes more sense to have developers test and fix bugs instead of a separate team of testers to build […]

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Delete JIRA On-Demand Users

Aleks Yenin
Posted by Aleks Yenin
September 7, 2014

Moreover, it’s not possible to remove users in JIRA Cloud if they left comments in a issue or if they have any issues assigned to them. First of all create a ticket for  Cloud support team and ask then to move all the comments of those users to a existing user. After that, if those […]

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Read mode for JIRA: Field Values

Aleks Yenin
Posted by Aleks Yenin
August 28, 2014

Normann P. Nielsen asked:  I would like to make a button that launches an URL for a JIRA Search, where 2 existing field values from the issue is used – and the issue is opened in read mode. If the custom field is on the view screen, even if it is hidden behind a tab, […]

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JIRA supporting Audi development

Aleks Yenin
Posted by Aleks Yenin
August 26, 2014

Currently, Audi is holding around 6,000 employees – engineers, designers, software developers and QA teams – the R&D Centers play a decisive role in reaching the long-term goal of Audi: to become the world’s number one automobile manufacturer in the premium segment by 2020. Audi manages all development projects in standardized systems within the VW […]

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Confluence xml Backup Error Solution

Aleks Yenin
Posted by Aleks Yenin
August 25, 2014

If you need the xml backup – try to increase memory on the host – there is often memory problems when you do such action. As from our  experience it is often impossible to make backup using simply the button , but somehow backup is successful as scheduled job. Check here for Backup Configuration – set […]

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