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Best Books on Agile to Read This Fall

5 Tips for Atlassian SysAdmin to Make Your HelpDesk Rock!

Alex Kisliak
Posted by Alex Kisliak
January 27, 2017

1) Shoot and exceed your SLA goals JIRA SD has a wonderful embedded SLA function that helps to prioritise the comments your HelpDesk makes to the clients. We live in the time of customer perfection when even hitting your SLAs are not enough now. People are used to the software and tech work exceeding their expectations. […]

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What's the difference between JIRA and YouTrack

YouTrack vs JIRA: What is Best for You?

Alex Kisliak
Posted by Alex Kisliak
October 7, 2016

YouTrack vs Jira These tools are the same in their core nature – professional issue trackers. They have a lot in common: both are agile-oriented (boards, burndown charts, backlogs), both have custom workflows, custom fields, keyboard shortcuts, and issue tagging. YouTrack was created with software development in mind. However, other teams that are currently actively […]

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Guide on how to build a remote Agile team

5-step Guide for Building an Agile Remote Team

Alex Kisliak
Posted by Alex Kisliak
August 26, 2016

Polontech has a long-lasting experience with managing Agile teams remotely with two international offices, consultants working on sites with our clients all over the world and technical teams providing the necessary support and guidance. With this in mind, we would like to share our secrets on building and managing a great distributed agile team. 1) […]

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