JIRA workflow configuration

Use statuses, transitions, properties and screens to configure your perfect JIRA workflow configuration, for any business process automation

JIRA workflow setup and configuration

When it comes to organizing a workflow, the majority of companies tend to implement default workflows and consider the job done. The issue is that usually they do not meet the individual needs of an enterprise and as a result, users do not obtain the maximum benefits to their business.


Why it’s important to have a customized Jira workflow

Your Jira workflow is a mirror of your real business process. If you have different variants, conditions, actors in your business process, why Jira workflow should be simple and strict?

Your Jira workflow is a mirror of your real business processes. If they have different variants, conditions and participants within them, your things can have different statuses and transitions between them, why limit what Jira workflow can do when it is able to provide you with so much more?

Are any best practices for Jira workflow configuration?

Absolutely! Best practices are gathered and issued as frameworks:

  • Agile, Scrum, Kanban, SAFe for task, project and portfolio management. You can make your Jira workflow support Scrum or Kanban frameworks for tasks and project management.
Jira Kanban board
  • ITSM, ITIL for process and service management. Your Jira will work with service operations.
Jira change management workflow

Depending on your needs and requests, we can provide:

– Workflow transitions, statuses and post functions, and conditional validations.

– Workflow automation – an automatic transition between statuses, call to external services and processing tickets and issues.

– Custom modifications that can include add-ons development, etc.

Our instruments:

JIRA Workflow Integrations Management + various Atlassian-compatible add-ons or add-ons by other companies.

How you benefit:

– Agility of your working processes.

– Organizational flexibility.

– Time, human and asset resources more effectively utilized.

– Significant cost savings across your business.

Turn to Polontech, and we’ll analyze your work processes from the perspective of ITIL and produce a tailored workflow configuration. No matter how complex your business processes are, our team will create a workflow of any difficulty that will precisely reflect them all.

Point Solutions

"We got automated reliable Service Desk process with the ability to serve a large number of customers. It has powerful reports system to control efficiency of the team. In addition, the process is fully automated and has a very good base for ongoing development and scaling. Polontech team was able to provide all work remotely and within 5 working days. Thanks to Aleks Yenin for great management and engagement!"

Fabian Waser, Board Member, Point Solutions
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