Pro-Active monitoring, alerting, escalations. Jira, Confluence, Crowd, Bamboo, Bitbucket, AWS support
Polontech 24/7 support of Atlassian products (Jira, Confluence, Crowd, Bitbucket, Bamboo, others) will fix issues or bugs before they grow and mutate into larger problems. Our teams consist of experienced engineers that will have your back covered 24/7 for any timezone. From easy fixes to complex tailored ones, upgrades to rollouts, licenses, breakdowns – our Atlassian specialists are at your service. Also, we use pro-active monitoring.
What is more, Polontech 24/7 support provides the best coverage SLAs to keep your business doing well. We respect our customers, so before we get down to fixing process, we’ll provide you exhaustive information on the scope of a problem, type of support and amount of time needed, the approximate cost of the services or other details. All in all, it’s only you choose whom to trust your Atlassian infrastructure, but choose wisely!
"We significantly improved our productivity and customer services, reached the order accuracy and cut our inventory related mistakes by integrating our Ecommerce platform with JIRA Warehouse AutoMate Plugin. It took less than a week to automate our warehouse and became a competitive advantage of our business"