24/7 support

Polontech is here to help you around the clock!

24/7 support

Polontech 24/7 support is here to fix issues and bugs before they grow and mutate into larger problems. Our support teams consist of experienced support engineers and will have your back covered 24/7 for any timezone. From easy fixes to complex tailored ones, upgrades to rollouts, licenses and breakdowns – our Atlassian support engineers are at your service.

What is more, Polontech 24/7 support provides best coverage SLAs to keep your business going. We respect our customers, so before we get down to fixing process, we’ll provide you exhaustive information on the scope of a problem, type of support and amount of time needed, approximate cost of the services and other details. All in all, it’s up to you to choose whom to trust your Atlassian infrastructure, but choose wisely!

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“We significantly improved our productivity and customer services, reached the order accuracy and cut our inventory related mistakes by integrating our Ecommerce platform with JIRA Warehouse AutoMate Plugin. It took less than a week to automate our warehouse and became a competitive advantage of our business”

Ameen Rawat, Indian Ocean region, Nokia Official Reseller Chapter
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